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Delivery and Shipping

Shipping Policy

Thank you for visiting and shopping at www.curafoot.in Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 7-8 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Delivery delays can occasionally occur.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Details

Shipment method Estimated delivery time Shipment cost(0.5Kg)
Local rate 45.00
Flat rate 99.00

* Local delivery is only available for orders with delivery addresses within the Kolkata.

 

Curafoot  ships to addresses within the India States, Helpline number 033 30991133 or Contact us.

Shipment confirmation & Order tracking:

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Shipping & Delivery:

Notwithstanding anything contained in the Shipping Disclaimer or in the Terms and Conditions, in the event the order is made to deliver through any courier agency or any third party, CuraFoot does not make any representation or warranty in relation to the delivery of such order.

The products will be delivered through Blue Dart, Delhivery or any other courier company and the delivery made by them are subject to the Terms and Conditions of such courier companies.

For products that are shipped using the services of our courier partners, the date of delivery is an estimate. Your order may be delivered prior or after the chosen date of delivery.

You acknowledge that requested delivery date is non-binding. Estimated delivery date depends on the availability of the product and the destination to which you want the product to be shipped.

Our courier partners do not call prior to delivering an order, so we recommend that you provide an address at which someone will be present to receive the package. The delivery cannot be redirected to any other address.

No deliveries are made by third party courier agencies on a Sunday and Public Holidays.

All courier orders are carefully packed and shipped from our warehouse. Soon after the order has been dispatched, you will receive a tracking number that will help you trace your order.

Courier partners sometimes have some delays due to holidays and strikes.
In case if the recipient is unavailable, we will attempt delivery twice and in case delivery location is incorrect or the recipient refuses to take the delivery, the delivery shall be deemed to have been made. The courier company will attempt to deliver the package twice before the parcel returns back to the point of origin.

In the event the delivery is not executed during the attempts, you shall still be charged for the order.

We will consider the order executed in the below cases:

  • Wrong shipping/delivery address.
  • Recipient not available.
  • Premises locked.
  • Recipient refusing to accept the delivery.

In case if the recipient is not available, he/she can inform the delivery person to deliver the order to the gate/reception/neighbor.

Orders can be delivered only in the cities mentioned in the List of Serviceable Cities.

Please note that flowers, cakes and other perishable products are sourced locally at the delivery location.

We can’t commit an exact time of delivery.

Correct address and contact number is a must of the recipient for placing the order.

No deliveries would be done on National Holidays. The delivery of the same would be done on the next working day. In case of floods/ heavy rains/ National Bandh/election dates/ curfews/ traffic jams/ festival times/regulated traffic movements or any other impediments that may restrict the delivery of the order. CuraFoot reserves the right to reschedule the delivery to another date.

*We do not deliver to railway stations, Metro stations and airports

 

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.